* Responsible for overall operations management for all assigned locations/offices.
* Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
* Establishes business plan with goals and objectives for the partnership and locations/offices.
* Monitors management reports relating to the partner/office performance.
* Assists with the coordination of sales and client service efforts.
* Performs other duties as assigned.
* Supports the organization's quality program(s).
* Travels as required.
* Strong technical claims knowledge* Excellent oral and written communication, including presentation skills* PC literate, including Microsoft Office products* Leadership/management/motivational skills* Analytical and interpretive skills* Strong organizational skills* Excellent interpersonal skills* Excellent negotiation skills* Ability to work in a team environment* Ability to meet or exceed Performance Competencies## Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected.
The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall.
With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape.
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