Job Title: Data Operations Specialist
We are seeking a highly skilled and detail-oriented individual to join our organization as a Data Operations – Data Operations Specialist for an 11-month contract. This role offers the opportunity to shape the future of a new B2B marketplace, directly influencing how businesses discover and adopt the tools they rely on.
* Data Research and Review:
Conduct thorough research, review, and curate data about companies' products and services to expand and improve the B2B marketplace.
* Collaboration with Teams:
Partner with Engineering and Product teams to refine guidelines, processes, and annotation tasks, ensuring seamless integration and optimal results.
* Data Expertise:
Develop expertise in how customers perceive categorization of entities and apply this knowledge to improve data quality, providing valuable insights for business growth.
* Quality Assurance:
Establish and perform quality assurance checks to ensure data accuracy and reliability, guaranteeing high-quality information for informed decision-making.
* Human Intelligence:
Contribute human intelligence to support scaling efforts with machine learning methods and Generative AI, leveraging human expertise to drive innovation and efficiency.
* Point of Contact:
Serve as a point of contact for classification decisions and provide support to partner teams in delivering exceptional member experiences, fostering strong relationships and driving customer satisfaction.
* Dataset Analysis:
Review and analyze large datasets in an SLA-driven environment, balancing speed and accuracy to meet business objectives and drive growth.
Required Skills and Qualifications
* Communication Skills:
Possess excellent communication skills in written and spoken English, with the ability to effectively convey complex ideas and concepts.
* Attention to Detail:
Show attention to detail, diligence, and comfort with repetitive tasks, ensuring meticulous work and high-quality outcomes.
* Problem-Solving Abilities:
Exhibit strong problem-solving and abstract thinking abilities, with the capacity to tackle complex challenges and develop innovative solutions.
* Analytical Mindset:
Display an analytical mindset with high attention to detail, using logical reasoning and critical thinking to drive informed decision-making.
* Will to Learn:
Demonstrate a willingness to learn technical concepts, tools, and stay curious about technology, embracing ongoing education and professional development.
Benefits
This role offers a unique opportunity to contribute to the growth and success of a new B2B marketplace, with a chance to shape the future of commerce and make a lasting impact.
Preferred Qualifications
* Degree-Level Education:
Possess degree-level education, particularly in research-heavy disciplines, providing a solid foundation for success in this role.
* Complex Instructions:
Show ability to follow complex instructions independently, demonstrating self-motivation and a high level of autonomy.
* NLP Tools:
Familiarity with NLP tools or data labeling platforms (e.g., Appen) is highly desirable, showcasing expertise in natural language processing and data manipulation.
* Scaling Manual Operations:
Experience in scaling manual operations through process creation and automation is valuable, highlighting the ability to streamline workflows and increase efficiency.
* Dynamic Environments:
A background in startups or dynamic environments requiring adaptability is beneficial, demonstrating flexibility and resilience in fast-paced settings.
* SQL/Python:
Skills in SQL and/or Python are highly sought after, showcasing proficiency in programming languages and database management.
* Google Sheets/Excel:
Proficiency in Google Sheets or Excel is essential, demonstrating expertise in data analysis and visualization.
* Natural Language Processing:
Interest or knowledge in Natural Language Processing (NLP) is highly valued, highlighting the ability to work with complex linguistic structures and patterns.