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Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.
Summary of This Role
Perform one or more activities including inventory analysis and control, purchasing, and planning. May be responsible for issuing, maintaining, and reviewing all materials for daily production requirements. Coordinates the implementation of new and revised forms and the phasing out and destruction of obsolete items and residual stock.
What Part Will You Play?
* Build individual client relationships and retention with one or more clients; use knowledge of industry, company systems, and products to sell new or additional products/services. Develop rapport by routinely communicating accuracy, quality, and timeliness of products/services (e.g., order status, inventory, and potential issues affecting workflow schedule or Service Level Agreement (SLA)).
* Participate in internal/external meetings with clients and focus groups to plan and execute Purchase Orders (PO) to specifications while maintaining quality; identify errors, adhere to timelines, coordinate production with outside vendors, monitor SLA procedures, and promote alternative products/services not previously identified. Troubleshoot and help resolve basic issues; begin to learn testing on incoming materials and identify process improvements. Assist with job costing for the PO and coordinate materials, people, and timelines; interpret multifactor/variable price grid to provide cost commitments to customers.
* Demonstrate a basic understanding of select materials and/or clients to initiate and obtain pricing/bids from vendors; review and track product and vendor quality. Assist in developing and observing training to educate internal and external clients about qualities of select materials to aid in making appropriate choices. Issue, maintain, and review all material inventory for daily production requirements, ensuring proper materials are available. Conduct inventory analysis and control, purchasing, and planning.
* Notify vendors of material discrepancies; act as primary contact for vendor disputes. Resolve client billing disputes, reconcile fees/charges, and ensure the price quote and invoice price match.
What Are We Looking For in This Role?
Minimum Qualifications
* High School Diploma or Equivalent
* Typically Minimum 2 Years Relevant Experience
* Print and/or warehouse inventory management experience
Preferred Qualifications
* Typically Minimum 4 Years Relevant Experience
* In-depth company knowledge/experience
What Are Our Desired Skills and Capabilities?
* Skills / Knowledge - Substantial understanding of the job, applying knowledge and skills to complete a wide range of tasks.
* Job Complexity - Works on assignments that are routine to moderately difficult, requiring some decision-making in resolving issues or making recommendations.
* Supervision - Usually receives little instruction on daily work, with general instructions on new assignments.
* Computer skills - Knowledgeable in applicable software systems.
* Customer Service Skills - Strong focus on client relationships.
* Communication skills - Strong verbal and written skills for regular client interactions.
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