My client is seeking to appoint an experienced Billing Specialist on a permanent basis.
Candidates will need to have a minimum of three years' experience in a similar role.
A good working knowledge of Excel is required for this role.
Key Responsibilities:
* Oversee the full portfolio of Domestic customers for the Group
* Process billing, renewals, price increases, installation and service dockets as required
* Process credit notes or apply credits as requested
* Action renewals and price increases in the system on behalf of the group
* Work closely within the finance team and the business to ensure that any issues in terms of billing or otherwise is promptly actioned to resolve issues
* Collaborate closely with our sales teams to ensure customer installations are billed as requested
* Support the finance function with strategic projects as required
* Support the finance function with general admin in terms of phones / emails and customer payments as required
* Engage with customers in a professional, friendly manner to foster strong relationships
* Demonstrate a keen interest for process improvement across finance and also companywide with the Lean Culture
The Person
Key Skills:
* 3+ years’ experience in a billing’s role with a track record of success in a fast-paced environment.
* Excellent verbal and written communication skills.
* Experience with recurring revenue is desirable but not essential.
* Strong multitasking skills and problem-solving abilities with a customer-focused mindset.
* Proven ability to meet and exceed KPIs.
* Ability to work collaboratively across departments to ensure customer issues are resolved efficiently.
* Excel or Google Sheet proficient
For more information on this role, please contact Damian Ryan.
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