Job Description
As a key member of our team, you will be responsible for proactively sourcing and closing revenue within your book of business. You will also be expected to educate accounts on the value of work management platforms and develop customer relationships to expand usage with new teams and departments.
Responsibilities include:
* Proactively source and close revenue within your book of business
* Educate your accounts on the value of work management platforms
* Develop and leverage customer relationships to expand usage with the new teams and departments
* Lead a customer outreach process that includes calls and emails to build and manage external customer relationships with continued account support
* Work with existing customers to build brand awareness and increase usage and spend with the client brand we represent
* Use client-provided and self-guided training resources to stay up to date on knowledge of the product
* Use data to manage, review, report on pipeline to manager each week, which includes a forecast and plan to achieve targets
* Attain daily, weekly, monthly, and quarterly targets
* Record customer interactions and engagement in CRM tool
* Build and manage both internal team and external client counterpart relationships
* Prepare and run regularly scheduled performance reviews monthly/quarterly/yearly with internal peers and leadership
* Use data to drive planning and success internally
* Internally and externally provide customer sentiment insights including product feedback, key industry learnings, etc.
Required Skills and Qualifications
Requirements include fluency in German (C1 level), strong time and project management organizational skills, 1-2 years' experience in an account development/sales role, demonstrated ability to build relationships, strong written and verbal presentation skills, experience with setting and exceeding sales goals, lateral thinking, coachability, and ability to adapt to change.
Benefits
Our company offers a structured training and career development plan, paid parental leave, paid childcare/dependent care, education reimbursement, comprehensive health cover from day one, bike to work scheme/taxsaver leap card scheme, personal hardship loan program, recognition awards, spot prizes, and tenure awards.