Job Title: Infrastructure and Operations – ICT Specialist
Employer: Civil Service
County: Westmeath - Nationwide
Closing Date: 3pm, Thursday, 21st May 2026
Starting Salary: €38,419
About the Employer
The Civil Service employs over 50,000 people nationwide across the 18 Government Departments and more than 20 other Civil Service offices and agencies. Our vision is inclusive, high quality and integrated service provision that meets the needs and improves the lives of the people of Ireland.
About the Role
As a core part of the digital and ICT function of a Civil Service organisation, the role of Infrastructure and Operations – ICT Specialist is an important one. Infrastructure and Operations Specialists will generally work as part of a multi-disciplinary digital/ICT/digital team to design and deliver ICT/digital services for members of the public, businesses and colleagues across their own organisation.
The specific duties of each Infrastructure and Operations – ICT Specialist role will largely be determined by the Civil Service organisation to which you are assigned. However, some duties and responsibilities will be common to all Infrastructure and Operations roles such as:
Assisting with administration, implementation, diagnostics, and on‑going support of your organisation’s ICT infrastructure across a broad set of technologies and solutions;
Supporting the management of your organisation’s corporate ICT services to end users such as office productivity applications, email, on‑line collaboration and videoconferencing, access to internet and online services etc;
Assisting management in developing test strategies and test cases and carrying out appropriate testing during the introduction of new solutions;
Supporting end‑to‑end ICT infrastructure and operations solutions across a broad set of leading technologies;
Playing an active role in technical implementation projects and rollout of new hardware, applications and operating systems and ICT/digital services across your organisation which can include developing and providing hands‑on training and demonstrations;
About You
We are looking for people who are enthusiastic, logical and imaginative, who want to begin their ICT career as part of the Civil Service and are eager to learn and develop new skills.
Do you have:
Strong technical aptitude and see opportunities for digital and ICT to deliver world‑class government services to citizens and businesses?
Good communication skills and are you comfortable working as part of a team or in project groups?
Are you:
Someone who also takes a thorough and structured approach to organising tasks and solving problems and who can deliver on time against project deadlines?
Someone who can establish and maintain good working relationships with others, identify their needs and be receptive and responsive to their queries?
Confident and persuasive and able to explain complex ideas to a non‑technical audience in a structured and concise manner?
Someone who keeps up to date with emerging technologies and is always eager to learn new skills?
Happy working in an environment where there is ongoing and significant change?
Focused on providing the best possible service to the public and to customers in your organisation?
If so, then we have a role for you!
We are committed to a policy of equal opportunity and encourage applications under all nine grounds of the Employment Equality Act.
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