Job Title:
Cyber Security Operations Manager
Ambitious and skilled Cyber Security Operations Manager sought to lead our high-performing team in delivering exceptional service to our customers.
Key Responsibilities:
* Lead the operational leadership of the Security Operations Center, ensuring high-quality service delivery, operational excellence, and continuous improvement of detection and response capabilities.
* Collaborate with cross-functional teams to drive process improvements, increase efficiency, and enhance customer satisfaction.
* Analyse complex security operations environments and develop strategies to optimize case volumes while maintaining consistency in case handling quality.
Requirements:
1. A minimum 5 years' experience as a SOC Manager or L3 analyst with proven expertise in managing MDR security analysts, SOC analysts or similar roles in fast-paced environments.
2. Demonstrated ability to manage multiple stakeholders simultaneously while providing clear communication on operational updates.
Excellent interpersonal skills are essential for developing collaborative working relationships at all levels within this organization including Management Team Leadership Boards Committee Members Chairs Plus numerous Compliance Forums which I attend quarterly/annually etc...