Overview
MACE Freshford, Kilkenny St, Freshford, Co. Kilkenny, R95NC84 seek a Full Time Deli Assistant to work in their store. Prior experience is beneficial but not necessary if you have a flair or passion for work.
CUSTOMER CARE
* To serve customers in a friendly and efficient manner providing an exceptional standard of customer care
* To communicate with the customers in an effective and welcoming manner
* Ensure products are served to customers in line with Food Hygiene Requirements
* Maintain knowledge of current deli products and promotions
* Assist customers with queries regarding deli products
OPERATIONAL & STORE PRESENTATION
* Maintain knowledge of current in store sales and promotions
* Answer customer queries with regard to the store and its merchandise
* To deal with customer complaints in a professional and pleasant way and refer to the Store Manager where appropriate
* Clean shelves & counters and sweep floors internally and externally ensuring store is tidy and free from clutter at all times
* Clean all areas of the store (including staff facilities) as directed by Assistant Store Manager/Store Manager
* Maintain a clean and well organised back store area
* To receive and check stock in line with company guidelines
* Ensure stock is packed in line with company merchandising guidelines
* Update shelf edged labels as instructed by the Assistant Store Manager
* To rotate stock appropriately minimising waste
* To be vigilant at all times to prevent stock loss and waste
* To conduct stock takes as instructed by Assistant Store Manager/Store Manager
* To take care for your health & safety and that of your colleagues and customers and take action to reduce risks and hazards
FOOD SERVICE
* Check temperatures in the deli area ensuring they are compliant with HACCP regulations
* Maintain HACCP records in line with store policies
* Monitor Critical Control Points and ensure food is not open to contamination
* Comply with relevant controls around all foods including Fresh and Red Meats
QUALITIES
* Excellent communication skills
* Numerical abilities
* The ability to work as part of a team
* The ability to use initiative
* Sound judgement with the ability to make decisions
* Self-motivated
* Good attention to detail
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