The Address Citywest is hiring a Night Duty Manager.
Key Responsibilities:
Act as the Manager-on-Duty during night hours, taking full responsibility for hotel operationsEnsure all overnight activities comply with hotel policies and brand standards.Supervise, allocate duties, and support night staff including reception, and night porters.Handle escalated guest queries, complaints, and requests professionally.Conduct or supervise night audit procedures, including reconciliation of daily revenue.Ensure compliance with health & safety, fire safety, and emergency procedures as a first point of contactSupport management with operational planning and service improvements through efficient night shift reportsEnsure compliance with Irish hospitality regulations, data protection, and hotel policies.