At Britvic Ireland - Part of the Carlsberg Group, we're all about creating and sharing amazing soft drinks. Our iconic brands like Ballygowan, Club Orange, Miwadi, Energise, TK, and Cidona have been loved for generations. We also partner with PepsiCo to bring you favourites like Pepsi, 7UP, and Lipton.
We're always innovating and evolving, staying true to our vision of being the most dynamic soft drinks company, creating a better tomorrow. With over 240 years of history, our brands are rooted in authenticity and heritage. Our success is driven by the passion of our people, and we foster an environment where everyone can thrive and grow and truly be themselves.
As we embark on this exciting new chapter under the Carlsberg Group, our purpose remains clear: striving for perfection, focusing on research and innovation, listening to our consumers, and driving sustainability to make a positive impact on society.
Job Overview
We are seeking a detail-oriented Warehouse Operations Specialist to join our dynamic team. This role is responsible for managing cross-docking operations, customer order fulfillment, inventory management, and quality control during the day shift. The ideal candidate will have strong SAP knowledge, excellent communication skills, and the ability to coordinate effectively with multiple departments to ensure smooth warehouse operations.
Key Responsibilities
* Oversee cross-docking operations, ensuring efficient movement of trailers for DFDS/UK shipments and managing the trailer park, including ordering additional trailers when necessary
* Coordinate customer order picking processes to ensure timely, accurate, and damage-free fulfillment while managing any shortages outside of office hours
* Conduct systematic cycle counting of rack locations, floor bins, express bins, and bulk areas on a 4-week rotation schedule to maintain inventory accuracy
* Collaborate with production forklift drivers to optimize stock loading procedures, sometimes overriding system recommendations for direct trailer loading
* Manage quality control processes by placing non-conforming stock on hold in SAP:EWM, completing NCRs with detailed pallet information, and coordinating with QC team
* Process customs documentation for UK loads using GTA system and submit to clearance agents
* Optimize warehouse space utilization by identifying and relocating partially filled rack locations, particularly during off-hours
Requirements
* Forklift license (essential) and MEWP (Mobile Elevating Work Platform) license (advantageous)
* Proficient working knowledge of SAP:EWM and SAP:ECC systems
* Strong competency with Microsoft Office suite (Outlook, Excel, Word, PowerPoint)
* Experience with GTA system for customs documentation
* Demonstrated ability to manage warehouse operations and inventory control processes
* Excellent communication skills to liaise effectively with Sales, Operations, Procurement, and Technical teams
* Ability to work independently and make decisions outside of standard office hours
Key Behaviors
* Safety-focused: Proactively promotes and ensures workplace safety and health for all employees
* Detail-oriented: Maintains meticulous attention to inventory accuracy and quality control procedures
* Problem-solver: Identifies and addresses potential issues before they impact operations
* Collaborative: Works effectively with multiple departments and external partners to ensure operational excellence
* Adaptable: Responds efficiently to changing priorities and makes sound decisions under pressure
* Proactive: Takes initiative to optimize warehouse space and processes without direct supervision
* Customer-centric: Prioritizes customer satisfaction through accurate and timely order fulfillment
Education/Qualifications
* High school diploma or equivalent (minimum)
* Valid forklift operator certification (required)
* MEWP certification (preferred)
* SAP:EWM and SAP:ECC system certifications or demonstrated proficiency (preferred)
* Warehouse management or logistics experience in a similar role