Director, Global Order-to-Cash page is loaded## Director, Global Order-to-Cashlocations: Cork, Irelandtime type: Full timeposted on: ?????job requisition id: R0011232# **Job Description****Essential Functions:*** Lead a team of finance professionals responsible for ensuring seamless operations in order management, credit management, billing, cash application, and collections* Identify and implement improvements to enhance the external and internal customer experience* Work closely with Sales and Operations teams to ensure smooth processing and fulfillment of customer orders* Establish credit policies and monitor credit risk to support business strategy and mitigate financial exposure* Ensure timely and accurate customer invoicing and collections to optimize DSO* Engage with Treasury to optimize cash management and forecasting* Manage customer queries and surveys related to OTC process and resolve issues promptly* Develop, implement, and maintain robust internal controls to ensure compliance with company policies and regulatory requirements* Drive continuous improvement initiatives within OTC processes to ensure standardization, implement best practices, and enhance efficiency, accuracy, and scalability* Collaborate with IT and other functions (e.g. Sales, Operations, Treasury) to design and implement automation to streamline OTC activities* Establish, measure, root cause, and action targeted KPIs to measure the OTC process* Mentor and develop a global OTC team, fostering a high-performance culture**Management Structure:*** OTC Global Process Owner* Americas Order Management Manager* Americas Credit & Collections Manager* Europe Order Management Manager* Europe Credit & Collections Manager* Asia Order Management Manager* Asia Credit & Collections Manager**Knowledge, Skills, and Abilities:****The Skills you will bring to the team*** **Planning** – Has proven ability to establish clear directions and mobilizes resources (people, funding, technology, materials, support) to get things done in an effective and efficient manner* **Driving Results** - Action oriented and steadfastly pushes self and others for results.
Is very customer centric and can be counted on to consistently exceed goals* **Influencing Others** – Can employ a wide range of influencing styles to engage others in problem-solving and decision-making* **Strategic Mindset** – Has the ability to see ahead clearly; anticipates future consequences and trends conceives a range of scenarios and creates competitive, breakthrough plans.
* **Change & Transformation** – Lead OTC transformation initiatives, including global process design, shared services, and automation/AI adoption* **Resilience Under Pressure in Dynamic Environments** - Thrives in fast-paced settings, maintaining composure and delivering high-quality results under tight deadlines.
* **Excellent global leadership abilities** with success building a positive team culture and developing talent* **In-depth knowledge** of OTC process* **Demonstrated initiative** to drive continuous process improvement**Minimum education and work experience required:*** B.S. degree in Finance or related field, professional accounting qualification desirable* Over 15 years of progressive OTC experience, with a minimum of 5 years in a leadership position* Proficiency in ERP and CRM systems* Ability to travel internationally#LI-PM1# **Additional Job Description**
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