As a valued member of our team, you will play a pivotal role in delivering exceptional guest experiences. Effective communication and problem-solving skills are crucial for ensuring that our guests have a positive interaction with the property before, during, and after each stay.
Main Responsibilities
* To provide outstanding customer service to all guests and address their queries and concerns promptly and professionally.
* To ensure a seamless check-in/check-out process by efficiently managing front desk operations.
* To maintain accurate records and handle administrative tasks with precision.
Flexibility is required to work various shifts, including mornings and evenings, as part of our commitment to providing 24/7 support to our guests.