Job Title:
Technical Support Specialist
Job Overview:
This is an exciting opportunity to join our team as a Technical Support Specialist. As a key member of our support team, you will play a critical role in providing exceptional customer service and technical support to our clients.
You will be responsible for troubleshooting technical issues, resolving customer complaints, and maintaining accurate records. If you have excellent communication skills, a positive attitude, and a passion for delivering great customer service, we encourage you to apply.
Key Accountabilities:
* Provide timely and effective technical support to customers.
* Respond to customer inquiries and resolve technical issues.
* Maintain accurate records of customer interactions.
* Collaborate with internal teams to resolve complex technical issues.
What We Offer:
* A dynamic and supportive team environment.
* Competitive compensation and benefits package.
* Opportunities for professional growth and development.
* Flexible working hours and remote work options.