Lead Site Operations: Manage all activities for the Ireland customer site, including people leadership, customer engagement, P&L, and budget. Drive Safety & Quality: Embed a culture of safety, quality, and continuous improvement across onboarding, training, and operations. Grow the Business: Expand market share, support system sales, and implement engagement models to manage the business as one profitable unit. Develop Leadership: Build an inclusive, high-performing organisation with strong team leads and a pipeline of future leaders. Strengthen Partnerships: Foster transparent relationships with customer Fab executive leadership and ensure alignment for installs, ramps, and ongoing collaboration. Enable Continuous Improvement: Promote KPI ownership, leverage analytics tools, and drive digital transformation toward long-term goals. Deliver Financial Results: Achieve revenue growth and margin improvement through strategic planning and cost optimisation. Extensive experience within Field Service Operations Proven ability to lead large, complex teams (200+ employees) and manage multiple layers of leadership. Strong track record in P&L management, budgeting, and driving operational excellence. Experience building and maintaining strategic partnerships with key customer executives. Ability to implement process improvements and lead digital transformation initiatives. Exceptional ability to influence cross-functional teams and engage stakeholders at all levels. Commitment to fostering a culture of safety, quality, and compliance. Bachelor's or Master's degree in Engineering, Business, or related field. 7+ years of experience in field service operations. Experience in semiconductor industry or similar industry is desirable.