Key Responsibilities
Understand how individual productivity impacts the store
Behave like a brand ambassador
Model sales behaviors taught in company sales training programmes, including omni channel sales and virtual selling services
Maintain high energy on the sales floor
Consistently achieve sales goals
Able to work with multiple customers simultaneously
Consistently anticipate and meet customers’ needs
Service all customers according to the Coach Experience standards
Participate as a team member and encourage team to meet and exceed performance standards
Contribute towards building a team culture in which everyone can show up as themselves and feel seen and heard
Champion company initiatives and supports management decisions, owning and driving outstanding customer service
Demonstrate professional ethics
Requirements
Previous management experience in a luxury retail service environment preferable. A combination of education and experience will be considered
Possess current knowledge of fashion trends and competition in the marketplace
Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie‑talkie use, ability to read price/release sheets.
Ability to communicate effectively with customers and team (both oral and written), maneuver sales floor and meet moderate stockroom lifting and store climbing requirements
Ability to work a flexible schedule to meet the needs of the business, including weekends and public holidays
Eager to learn techniques for live stream shopping, introduce products, demonstrating features/benefits and work with the social selling team to make short videos in front of the camera
Social media knowledge and have a keen understanding of trends on social media platforms
Customer Data Acquisition- Actively engage customers in signing up to Brand marketing & clienteling communications to drive repeat purchase and loyalty
Ability to work in a fast‑paced environment
Strong English language proficiency. (for EU)
Schedule
Abilitytoworkaflexiblescheduleto meet business needs—including nights, weekends, peakbusy season, and high-traffic retail days(including, but not limited to, public holidays).
What Coach Can Offer You
An inclusive, innovative, and fun working environment
Internal mobility & career progression
1 paid volunteering day per year and opportunities to volunteer with global projects.
Learning & development opportunities with our Ambassador Programme
Regular social events
Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion councils.
Attractive employee discount
Compelling incentive programme
Equal Opportunity Employer
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
Base Salary Range
Base Range: €29,640.00 - €32,000.00. The salary range shown represents the full-time equivalent base pay for this position at the time of posting, in line with the EU Pay Transparency Directive. For part-time roles, the salary will be pro-rated based on contracted hours. Actual compensation will be determined using objective, job-related criteria.
#J-18808-Ljbffr