Veterinary Customer Service Representative 2 - Dublin page is loaded
Veterinary Customer Service Representative 2 - Dublin
Apply locations Columbus Campus time type Full time posted on Posted 4 Days Ago job requisition id R135889
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Job Title:
Veterinary Customer Service Representative 2 - Dublin
Department:
Veterinary Medical Center | Medical Center at Dublin
The College of Veterinary Medicine at The Ohio State University is seeking applicants for a Veterinary Customer Service Representative at the Dublin clinic of the Veterinary Medical Center. Veterinary Care Customer Service serves as the point of entry for the veterinary hospital. The successful candidate will support clients and navigate complex protocols, phone systems and organizational structure to provide process and services information to faculty, residents, students, clients, visitors and referring veterinarians. Some other responsibilities of the position entail communicating regarding client financial responsibilities, referral process, solving access and financial issues. The position will also include the following duties: scheduling appointments, handling customer inquiries, managing client expectations, auditing medical records and may involve advocating for clients.
Hiring Range - $17.00 - $21.77
Additional Information:
Long periods of sitting
Long periods using computer/keyboard/mouse
Location:
Veterinary Medicine - Dublin (2544)
Position Type:
Regular
Scheduled Hours:
30
Shift:
Second Shift
Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process.
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The university is an equal opportunity employer, including veterans and disability.
As required by Ohio Revised Code section 3345.0216, Ohio State will: educate students by means of free, open and rigorous intellectual inquiry to seek the truth; equip students with the opportunity to develop intellectual skills to reach their own, informed conclusions; not require, favor, disfavor or prohibit speech or lawful assembly; create a community dedicated to an ethic of civil and free inquiry, which respects the autonomy of each member, supports individual capacities for growth and tolerates differences in opinion; treat all faculty, staff and students as individuals, hold them to equal standards and provide equality of opportunity with regard to race, ethnicity, religion, sex, sexual orientation, gender identity or gender expression.
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