Technical Support Engineer - 5 working days per week Freelance Daily Rate Contract Onsite in Dublin 2 We are looking to hire a Technical Support Engineer for a company currently experiencing significant growth.
This is initially offered as 6-month contract with the potential for extension.
You will need expertise in helpdesk management and systems administration.
Role Requirements: What You Need to Succeedexperience working with ticket-based workflow management tools like Jira Service Desk.
Strong English communication skills and a customer service mindset.
Ability to independently manage and prioritize tasks.
Excellent analytical and troubleshooting skills.
A degree in computer science Role Responsibilities: What You'll Do Maintain and optimize IT systems and end-user devices (EUDs) to ensure peak performance and functionality.
Administer and manage Saa S solutions and integrations, ensuring seamless operation by provisioning and deprovisioning user access across various systems and applications.
Provide 1st level user support, promptly resolving technical issues.
Lead end-to-end project implementations that enhance IT processes and tools, driving efficiency and productivity.