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Chief technology officer

Dublin
beBeeLeadership
Chief technology officer
Posted: 29 November
Offer description

IT Leadership Opportunity

Nostra is a leading Managed Service Provider dedicated to delivering advanced IT solutions that enable businesses to build reliable, secure, and scalable IT foundations.

We serve a diverse range of industries providing exceptional services that empower our clients to focus on their core business goals.

Responsibilities:

* Leadership & People Management: Lead, motivate and develop a team of technical staff across multiple roles and skill levels.
* Foster a collaborative customer-focused culture within the team.
* Coach and mentor team members ensuring skills development and career growth.

Service Delivery & Customer Management:

* Oversee day-to-day service delivery operations for ~100 customer accounts.
* Ensure SLA and KPI targets are consistently met or exceeded.

Operational & Administrative Management:

* Schedule and prioritize workloads delegate tasks set deadlines while ensuring coverage for incidents and service requests.
* Monitor service desk metrics ticket queues and escalation processes.

Tech Oversight:

* Possess knowledge of Windows Server Active Directory Microsoft 365 / Azure AD Networking fundamentals Virtualization platforms Backup and disaster recovery solutions.

Benefits:

* Generous professional development opportunities.
* Company Pension.
* Health Plan.
* Wellness Benefit.
* On-site Gym.

We value our people. We are a passionate team committed to doing our best our values are trust accountability expertise people integrity and empathy.

This role requires a balanced mix of leadership operational management and mid-level technical knowledge of IT infrastructure and systems.

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