Front Desk Associate
The role of a Front Desk Associate is crucial in delivering exceptional patient experiences.
Responsibilities include warmly greeting and assisting patients, ensuring a positive first impression, managing appointment bookings, and maintaining an organized schedule. They must also handle phone and email inquiries professionally, process payments, and maintain accurate records. Additionally, they will assist with basic administrative tasks and stock management while supporting optometrists with patient coordination and paperwork.
* Prior experience in a receptionist or customer service role, preferably in the optical or healthcare industry, is essential.
* Excellent communication and interpersonal skills are required to build strong relationships with patients and colleagues alike.
* Strong organizational abilities and attention to detail are necessary for effective time management and record-keeping.
* Proficiency in basic computer systems and scheduling software is a must-have.
Benefits of this position include:
* A competitive salary based on experience.
* A supportive and friendly work environment that fosters growth and collaboration.
* The opportunity to work in a respected and growing opticians practice with staff discounts on eyewear.