Job Title: Store Operations Manager
Key Responsibilities:
* Oversee daily store operations to ensure a seamless customer experience.
* Lead and develop a high-performing team of sales assistants.
* Foster a positive work environment and provide ongoing training and development opportunities.
* Maintain visual merchandising standards that drive sales and attract customers.
* Effectively manage stock levels to minimize waste and optimize inventory.
* Provide exceptional customer service, addressing inquiries and resolving issues in a timely and professional manner.
* Ensure a clean, safe, and well-organized store environment at all times.
* Comply with health and safety regulations, maintaining a culture of risk management and prevention.
* Manage cash handling and financial transactions accurately and efficiently.
Requirements:
* Demonstrated experience as a Store Supervisor or similar role.
* Proven leadership skills, with a track record of developing and motivating high-performing teams.
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
* Ability to thrive in a fast-paced environment, prioritizing tasks and managing multiple responsibilities effectively.
* Accuracy and attention to detail when handling cash and financial transactions.
* Strong problem-solving skills, with a focus on finding creative solutions to complex challenges.
* Flexibility to work varied hours, including weekends and holidays, as needed.
* Knowledge of inventory management and merchandising principles.
* Ability to train and develop staff, with a focus on career growth and development.