Excel Recruitment is currently seeking an experienced and customer-focused Duty Manager to join a high-volume café operation in Cork.
This is an excellent opportunity to work in one of Ireland's leading corporate catering companies, offering strong career progression and a positive working environment.
This role is ideal for someone who thrives in a fast-paced café setting, enjoys leading a team, and is passionate about delivering exceptional customer service.
Benefits of the Duty Manager role Competitive salary package Complimentary meals on duty and company discounts Free on-site parking Supportive, team-oriented working environment Ongoing training and excellent career development opportunities Responsibilities of the Duty Manager Oversee the daily operations of a busy café and front-of-house service Lead, motivate, and support staff to deliver a high standard of service Ensure an excellent customer experience at all times Manage team scheduling, breaks, and shift coordination Monitor stock control, ordering, and minimise waste Ensure full compliance with HACCP and food safety standards Handle customer queries and resolve complaints professionally Work closely with senior management to maintain smooth service delivery Support the team on the floor as required, including barista and counter service Requirements of the Duty Manager Previous experience in a Duty Manager, Café Manager, or Supervisor role Strong leadership and communication skills A hands-on approach with a passion for customer service Ability to perform under pressure in a fast-paced environment Flexible availability, including weekends Good understanding of HACCP and food safety regulations If you're enthusiastic, experienced, and looking for a new opportunity in the Cork area, we would love to hear from you.
Attach your CV through the tab below or call Kevin ************ #HospSenior