Job Description We are looking to hire a Cyber Security Technical Lead role for one of our renowned IT client in Dublin,Ireland.
Please find the JD Senior Cyber Technical Relationship Lead Location: Dublin,Ireland Role Type: Senior / Leadership Role Role Overview Client is seeking a Senior Cyber Technical Relationship Lead to take end-to-end ownership of a major airline client's Cyber Managed Services engagement.
This is a senior, client-facing leadership role combining accountability for managed service delivery, strong cyber technical credibility, and relationship management at senior stakeholder level.
The successful candidate will act as Client's single senior point of accountability for the client, ensuring high-quality service delivery, strong governance, and a trusted long-term partnership.
Key Responsibilities Client Relationship Leadership • Act as the primary senior Client representative for a major airline cyber security account.
• Build and maintain trusted relationships with senior client stakeholders (Cyber, IT, Risk, Compliance).
• Lead service reviews, governance forums, and senior stakeholder meetings.
• Act as the escalation point for service, delivery, or relationship issues.
Managed Service Delivery Ownership • Take overall accountability for the delivery of Cyber Managed Services.
• Ensure services are delivered in line with agreed scope, service levels, and outcomes.
• Coordinate delivery across Client internal teams and specialist partners.
• Maintain clear ownership and performance management across the service.
Cyber Technical Leadership • Provide senior technical oversight across managed cyber services.
• Demonstrate strength in Identity Access Management (IAM), Security Engineering, and Cyber Operations.
• Act as a senior technical authority for complex security or operational issues.
Governance, Risk Compliance • Establish and run formal service governance appropriate for a regulated airline environment.
• Ensure services meet regulatory, audit, and risk management expectations.
• Oversee incident management, risk tracking, and assurance reporting.
Transition Continuous Improvement • Lead supplier-side mobilisation and transition into steady-state delivery.
• Drive continuous improvement, automation, and operational efficiency.
Requirements Required Experience Skills
1. Essential: • Senior cyber security leadership experience within managed services, MSSP, or systems integrator environments.
• Proven accountability for complex enterprise client accounts.
• Strong background in IAM and Security Engineering.
• Experience in highly regulated environments.
• Based in Ireland with flexibility for regular on-site presence.
2. Desirable: • Experience in airline or aviation environments.
• CNI or safety-critical industry experience.
• Relevant security certifications (CISSP, CISM, etc.).
Requirements Required Experience