Job Title: Checkout Manager
Job Description
The role of the Checkout Manager is to oversee the efficient and effective operation of a busy checkout department. This involves managing a team of staff, supervising their performance, and ensuring that all necessary tasks are completed.
Key responsibilities include:
* Managing a team of 8-10 staff on duty at any given time.
* Rostering for a team of approximately 25, including supervisory staff.
* Ensuring excellent customer service through queue management and providing support to customers as needed.
* Covering tills during peak periods and supporting the customer service desk as required.
The Checkout Manager will also be responsible for overseeing store end-of-home delivery operations, departmental housekeeping, adherence to relevant legislation, and assisting with other areas as required by the store manager.
h3 id= "required-skills-and-qualifications" > Required Skills & Qualifications
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Minimum 2 years experience in retail grocery environment with management experience
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