We are seeking a highly motivated and experienced Customer Service Executive to join our team.
The ideal candidate will possess excellent communication skills, be proficient in using CRM systems, and have experience in handling customer inquiries via phone, email, or live chat.
Key Responsibilities: Provide exceptional customer service by responding promptly to customer inquiries.
Assist customers with general product information requests, delivery updates, and after-sales support.
Liaise with internal teams to resolve issues efficiently.