Rentokil Initial Customer Service AgentJoin Our Team and Make a DifferenceWe are currently seeking a Customer Service Agent to join our dedicated team at the Naas branch. If you enjoy working in a fast-paced, customer-focused environment, this could be the perfect opportunity for youWhy Join Rentokil?Competitive Salary Package: Start with a basic salary of (EUR per annumExpected OTE: (EUR per annum, with bonus and commission schemes availableBenefits: RI Rewards, bonus scheme and progression opportunitiesRelocation Package: Moving from more than 2 hours away? We may offer up to £5,000 to help you settle inWork-Life Balance: Full-time, permanent role, Monday to Friday (40 hr week)Industry-Leading Training: Receive top-notch training to support our customers' needsThe Customer Service Agent RoleAs a Customer Service Agent, you will be a key member of our Contact Centre team, responsible for providing excellent service to our customers. Key responsibilities include:Taking inbound calls and making outbound calls to resolve a range of customer queriesActing as the first point of contact for all new, existing and prospective customers, providing service through your understanding of all business services, products and procedures Utilising our in-house systems to log customer queriesWorking towards agreed individual and team targetsRequirementsCustomer Service Agent Requirements:Previous experience working in a contact centre environment would be advantageousExcellent customer service and communication skillsSelf-motivated and target-drivenGood IT skillsAbility to work well in a fast-paced environmentYou may be required to pass a DBS check depending on the role you have applied forBenefitsCustomer Service Agent Benefits:Additional opportunities to earn more with regular bonus and commission schemesSalary grading system - linked to performance for those keen to develop their career within our businessOpportunity to contribute to a Private Healthcare schemeEnrolment in our company pension schemeExciting discounts and cashback offers from over 3,000 retailers with RI RewardsLeads Commission scheme available - although this isn't a sales job, we appreciate and reward you for passing on sales leadsEmployee Assistance Programme (EAP) - free to access and available 24/7 to you, your family, and friendsLong service recognition - includes an extra five days of annual leave entitlement after five years of serviceRefer a Friend - earn up to £1,000 for referring someone to work for Rentokil InitialA Company Putting "People First"Rentokil Initial (FTSE100) is one of the largest business services companies in the world, operating in over 90 countries and providing services that protect people and enhance lives. Rentokil is the world's leading commercial pest control services provider, Initial is the world's leading commercial hygiene services provider, and Ambius is the world's leading provider of plants and scenting.As a business, we focus on the Right People, doing the Right Things, and in the Right Way. We invest a lot of time and money in training and developing all our colleagues to be the best they can be, and we are always looking for talented and driven people to join our Rentokil Initial Family.Our Social LinksWebsiteLinkedInFacebookInstagramRentokil Initial are an equal opportunities employer and are committed to creating a diverse working environment. To find out how we process your data view our careers privacy policy here