**Job Title:** Hospitality and Events Manager
Salary: €52,000 per annum + Annual bonus
Job Description:
We are seeking a dynamic and experienced Hospitality & Events Manager to join our team. This role is based in a five-story hospitality venue located in the heart of Dublin. The venue operates as a day-to-day hospitality destination, focused on delivering a premium fine dining experience. With a capacity of 80-100 guests, it offers an intimate setting supported by a small, dedicated team.
The ideal candidate will have proven experience in fine dining environments and thrive in a dynamic, high-standard hospitality setting. They will be responsible for managing financial aspects of catering and facilities operations, ensuring premises are maintained to high standards of cleanliness and safety, and controlling expenditure related to wages, overtime, absence, bonuses, and other employee costs.
Key Responsibilities:
* Manage financial aspects of catering and facilities operations within agreed guidelines.
* Ensure premises are maintained to high standards of cleanliness and safety.
* Control expenditure related to wages, overtime, absence, bonuses, and other employee costs.
* Represent the company at client meetings and attend relevant training courses and conferences.
* Ensure compliance with service level agreements and key performance indicators.
* Recruit, manage, induct, train, motivate, and appraise staff to promote good employee relations.
* Maintain and build excellent client/customer relationships.
* Manage meeting rooms, set-ups, and logistics for internal and external client events.
* Deliver exceptional time management skills, planning, multi-tasking, and prioritizing work.
* Act as the main point of contact for internal/external queries efficiently.
* Ensure effective communication with line manager, team, customer, and client organization.
* Work closely with suppliers and external parties.
* Comply with all company policies, procedures, and statutory regulations.
* Escalate potential and actual service issues appropriately and timely.
* Assist with hospitality food service delivery to meeting rooms when required.
* Manage monthly client billing in accordance with company procedures.
Person Specification:
The ideal candidate will have:
* 2-3 years of leadership and supervisory experience.
* Excellent interpersonal and team-building skills.
* Good financial acumen and front-of-house skills.
* HND or equivalent; relevant vocational qualifications are an advantage.
Competencies:
* Growth
* Client & Customer Satisfaction / Quality of Services provided
* Leadership & People Management
* Rigorous management of results
* Innovation and Change
* Commercial Awareness
* HR Service Delivery
* Employee Engagement
* Learning & Development