Service Engineer Role
We are seeking a skilled Service Engineer to join our dedicated team. The role will be based at our Dublin Workshop, with travel to customer sites across the country required.
The ideal candidate will have a strong background in electro-mechanical maintenance and diagnostics of machinery, with experience in similar field service roles. Full training will be provided for industry-specific expertise.
This is a key position within our organization, requiring strong teamwork skills, excellent interpersonal and communication skills, both with customers and colleagues.
- Key Responsibilities:
* Electro-Mechanical Expertise: Perform installation, servicing, maintenance, and repair of commercial bakery equipment.
* Customer Service: Provide a courteous, professional service, developing and maintaining strong relationships with both new and existing customers, as well as subcontractors.
* Reactive & Planned Maintenance: Respond promptly to reactive service calls, planned maintenance, and installation requests, ensuring minimal downtime.
* Collaboration: Work closely with your Service Manager and team to meet customer expectations and deliver efficient solutions.
* Problem-Solving: Troubleshoot and resolve machine issues to minimize production downtime.
* High Standards: Ensure all work is completed to a high standard, in compliance with technical requirements and health and safety regulations.
- Required Skills & Qualifications:
* Experience: Minimum of 3 years in a similar field service role.
* Electro-Mechanical Skills: Proven experience in electro-mechanical maintenance and diagnostics of machinery.
* Independence: Ability to work independently and take initiative, with a strong commitment to completing tasks efficiently at required times and locations.
* Technical Proficiency: Ability to read and interpret electrical drawings.
* Collaboration: Strong teamwork skills, with a collaborative and supportive approach to colleagues.
* Communication: Excellent interpersonal and communication skills, both with customers and colleagues.
* Driving License: A full, clean driving licence is required.
This is a fantastic opportunity for a motivated individual to join our dynamic team and contribute to our success. If you are passionate about delivering exceptional customer service and possess the necessary skills and qualifications, we encourage you to apply for this exciting role.