Job Title: Recreation Centre Director
About the Role:
We are seeking an experienced and proactive Recreation Centre Director to lead a dedicated team in delivering exceptional guest experiences in a vibrant environment.
The successful candidate will have a proven track record of driving membership and revenue growth through effective sales strategies and community engagement. Strong leadership skills, excellent organisational abilities, and a positive attitude are essential for this role.
Key Responsibilities:
* Lead and motivate the recreation centre team to deliver a safe and welcoming environment for all guests and members.
* Monitor service standards and ensure exceptional customer satisfaction.
* Drive membership and revenue growth through active sales strategies and local engagement.
* Maintain all health & safety, hygiene, and operational standards in line with legal and internal compliance.
* Oversee the maintenance and presentation of leisure facilities, including pool, gym, and public areas.
* Liaise with other departments to ensure consistent facility standards.
* Develop and train team members, supporting progression and a positive working culture.
Required Skills and Qualifications:
* Minimum 2-3 years of management experience within a fitness or recreation centre environment.
* Strong ability to lead a team and deliver results in a customer-focused setting.
* Proven experience in achieving commercial targets and driving sales.
* Excellent organisational, communication and interpersonal skills.
* A strong understanding of Health & Safety regulations and best practices.
* Positive, can-do attitude and a genuine passion for delivering great experiences.
Employee Benefits:
* Free meals while on duty.
* Generous staff discounts across food & beverage and room rates.
* Additional annual leave for each year of service (up to 5 days).
* Access to Employee Assistance Programme.
* Participation in Transport and Cycle to Work schemes.
* Company savings and pension schemes.
* Career development support through structured training and learning programmes.
* Regular team-building events, staff appreciation initiatives, and community charity involvement.
Essential Qualifications:
* A nationally recognised Fitness Instructor qualification.
* In-date Occupational First Aid qualification including AED certification.
* In-date Lifeguard qualification.
Skills: Leadership, Budgeting, Health & Safety, Team Management, Customer Service, Facility Operations, Event Planning