Senior Leadership Role
An exciting opportunity exists for a senior leadership professional to oversee the operation of a site. As Site Operations Director, you will be responsible for managing and motivating a team to deliver exceptional customer service.
About the Position
* Leadership: Lead a team of 45 members to achieve excellence in customer satisfaction.
* Operations: Oversee daily activities, ensuring high standards in presentation and operation.
* Customer Service: Foster a positive work environment, setting high standards and leading by example.
Key Skills and Qualifications
* Minimum five years senior management experience
* Excellent interpersonal and communication skills
* Talent acquisition, retention, and staff development expertise
* Customer-focused approach
* Able to manage pressure and perform under stress
* Strong sales, marketing, and PR abilities as a front-facing ambassador
* Commercial and financial acumen
* Innovative and forward-thinking in site development
* Strong leadership and organisational skills
* Structured and goal-oriented work approach
* Meticulous attention to detail: sets and expects high standards