Job Description
We are seeking a highly skilled and motivated individual to join our team as an Associate/Research Associate.
* To provide timely, professional, and quality responses to medical/pharmaceutical inquiries from customers (e.g., healthcare professionals, patients).
* To align with standards and focus on customer experience (CX).
The ideal candidate will possess excellent active listening skills, effective verbal communication skills, and the ability to respond empathetically to customer needs while managing their expectations effectively.