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Reception & front of house manager

Dublin
Robert Walters Ireland
Front of house manager
€60,000 - €80,000 a year
Posted: 20 June
Offer description

A prestigious law firm in Dublin is seeking a Receptionist and Front of House Manager to become the welcoming face and organisational heart of their office.

You will play a pivotal role in ensuring every visitor and colleague experiences a warm, professional, and seamless front-of-house service. The position offers weekly rotating shifts, providing flexibility while allowing you to work closely with supportive leadership and across multiple departments.

What You Will Do:

* Oversee daily reception and front-of-house operations, ensuring a courteous welcome for all visitors.
* Manage team schedules and leave to ensure smooth reception services.
* Generate reports to enhance service delivery and operational efficiency.
* Act as the primary contact for reception-related queries, addressing them promptly.
* Build strong relationships with suppliers to maintain high service standards.
* Champion best practices to enhance client experience and uphold the organisation's reputation.


What You'll Bring:

* Significant experience in high-profile reception or hospitality roles.
* Proven track record in delivering attentive customer care both in-person and over the phone.
* Familiarity with maintaining cleanliness, presentation, and adherence to policies.
* Adaptability and excellent communication skills for effective collaboration.
* Basic knowledge of AV technology to facilitate smooth meetings.

Robert Walters Operations Limited is an employment business and employment agency and welcomes applications from all candidates

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