LOCATION: Cork City JOB DETAILS:HR Administration -5/6 Months - Hybrid with 3 days onsite per week JOB MISSION: This position is for an ambitious entry-level team member to support our People Services team. The candidate will be eager to gain hands-on experience with the employee lifecycle. The position provides a great learning opportunity to gain knowledge in all aspects of HR processes including: Talent Acquisition, HR Information Systems such as Workday, Enterprise Training, Benefits, Compensation, Operations Processes, and Employee Engagement. KEY RESPONSIBILITIES/OBJECTIVES Serve as Tier 1 support. Answer employee inquiries, delivering a high quality experience in a timely manner. Always seeking the root cause of employee issues in order to proactively address. Escalates questions/issues as necessary to HRIS Business Analyst or functional owners. Balance day-to-day responsibilities with key project work as assigned. Enter and maintain employee data in People Team systems and files, updating organizational structure changes, job title changes, etc. to a high degree of accuracy and security. Support the employee lifecycle by working collaboratively with key People Team functions and systems in the areas such as Pre-Onboarding, Offboarding, Global Mobility, Benefits, Learning Management, and Employee Engagement and Experience. Conduct internal audits to ensure compliance with country-specific labor laws and requirements Maintain and collaborate on creation of People Services Knowledge articles, and documentation, of People Services Programs and Processes Participate in testing for enhancements to Workday and other HR systems Assist in identifying, creating, and implementing, HR Ops processes to help scale and optimize Provide support on various projects which includes data gathering, data audit/scrubbing, reporting SKILLS/EXPERIENCES Open Mindset, Positive Attitude, Integrity, Honesty, Drive for Results and Collaborative working style 2+ years of combined education and Human Resources experience. Associates or B.S. degree; (Human Resources, Business, Information Science, or related field) HRCI or SHRM Certification preferred Aptitude for continuous improvement and ability to multitask, prioritize and problem solve in a fast-paced environment Knowledge of Workday, Service Now, Microsoft Office, and Google Suite is a plus Excellent analytical, problem-solving, decision-making, leadership, communication, and written skills Demonstrates ability to exercise confidentiality and neutrality in sensitive situations. OUTCOMES Attain thorough working knowledge and usage of all People Team systems and processes related to People Services role Demonstrate the ability to identify, prioritize, investigate and resolve all People Team inquiries globally Play a key role in streamlining and unifying employee lifecycle processes with a global lens Develop, maintain, and expand Knowledge Base Articles to support employee self-service for the organization Identify and execute auditing opportunities to ensure compliance Skills: HR Administration HR People Skills positive attitude Benefits: Work From Home