Job Overview:
Seeking a motivated and customer-focused individual to fill the role of Personal Lines Customer Service Representative.
Key Responsibilities:
* Handle inbound sales and customer service calls, emails, and chats with a high level of professionalism and courtesy.
* Establish new client accounts and ensure accurate documentation is maintained.
* Update customer information in line with data protection regulations.
* Collaborate with the marketing team to follow up on leads and provide exceptional customer experiences.
* Deliver outstanding customer service while generating sales opportunities.
* Effectively overcome objections, close sales, and process renewals efficiently.