Location: Killarney Plaza Hotel & Spa, Killarney, Co.Are you the right candidate for this opportunity Make sure to read the full description below.Kerry Position: Full-Time Halcyon Manager Reporting to: General Manager About Us The Killarney Plaza Hotel & Spa has recently launched Halcyon
- a premium private membership programme designed to elevate wellness and wellbeing for our guests and the local community.Our state-of-the-art leisure space includes a newly upgraded gym, an 11-metre indoor swimming pool, thermal quarters with sauna, steam room, jacuzzi and serenity shower, plus a calming wellness studio.Halcyon members benefit from exclusive perks including spa, dining and personal training offers.Role Overview We are seeking an energetic, customer-focused Halcyon Manager to lead and grow our Halcyon membership experience.You will be responsible for delivering exceptional service, driving membership engagement, supporting wellness programming, and ensuring the smooth day-to-day operation of the facility.Key Responsibilities Leadership & Operations Manage daily operations of the Halcyon leisure facilities (gym, pool, thermal area & wellness studio).Recruit, train and supervise a high-performing leisure team.Oversee cleanliness, safety and presentation standards throughout the centre.Ensure compliance with health & safety regulations.Membership Growth & Engagement Act as the ambassador for Halcyon membership
- welcoming, enrolling and onboarding new members.Maintain strong relationships with existing members and promote member-only benefits.Drive initiatives to increase membership retention and satisfaction.Customer Experience Deliver a premium guest experience aligned with our brand values.Handle member enquiries and feedback with professionalism.Work collaboratively with Spa, F&B and hotel teams to ensure seamless cross-departmental service.Fitness & Wellness Programming Schedule and oversee wellness classes, personal training opportunities and member events.Collaborate with trainers and wellness professionals to enhance member value.What We're Looking For ? Previous experience in leisure centre or health club management ? Leadership skills with a passion for wellbeing and customer service ? Strong organisational ability and attention to detail ? Excellent communication skills and a proactive approach ? Fitness or related qualifications an advantage What You'll Enjoy -Leading a premium leisure experience in a luxury, member-centric environment -Working with an enthusiastic team -Competitive salary -Opportunity to grow with a flagship membership offering Apply Today Be part of shaping the future of wellness in Killarney
- where fitness, relaxation and community come together? To be considered for this role you will be redirected to and must complete the application process on our careers page.
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