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Talent Acquisition | Employer Branding | Diversity & Inclusion
The Business Support Coordinator provides essential cross-functional support to John West's Irish business unit. Key responsibilities include setting up customer deals and pricing in SAP, ensuring timely accruals, and managing the Deals & Accruals (D&A) process in collaboration with the Financial Controller. The role also involves developing a Pricing and Quantity tracker, supporting the Supply Chain Manager, and contributing to business improvement initiatives. By working closely with Commercial and Finance teams, the Business Support Coordinator enhances operational efficiency and compliance within the organization.
The role will report to General Manager, John West Ireland.
Your Responsibilities:
Customer Deals & Pricing in SAP:
* Set up all customer deals and pricing in SAP.
* Collaborate with National Account Managers (NAMs) to ensure accurate setup and accruals.
* Obtain full approval of deals before stock shipments for timely accrual of promotions.
* Provide deal details to the Financial Controller for approval.
D&A Process Management:
* Work with the Financial Controller to manage the Deals & Accruals (D&A) process.
* Track accruals and assign debit notes upon receipt from customers.
* Hold formal meetings with Finance and Commercial Teams to review and close deals.
* Ensure formal closing of deals in SAP.
Pricing and Quantity Tracker:
* Develop, implement, and manage a Pricing and Quantity tracker.
* Align customer price lists with SAP to prevent discrepancies affecting P&L.
Support to Supply Chain Manager:
* Coordinate communication with Port Health, logistics, and warehouse partners.
* Provide third-party supply support (contracts, POs, order tracking).
* Ensure business continuity in the Supply Chain Manager's absence.
Business Improvement Support:
* Collaborate on group-wide initiatives (e.g., SAP Upgrade).
* Implement best practices within JW Ireland, focusing on SAP.
* Oversee health and safety training and crew engagement.
Why Choose Us?
* Our Values: We believe our values set the culture within the orgainzation and they are so important to us. We are a team of passionate, humble, and respectful individuals driven by a responsible, collaborative, and innovative approach to our work.
* Collaborative Environment: In this role, you'll work closely with cross-functional teams, including National Account Managers, Finance, and Supply Chain. Our collaborative approach fosters an environment where diverse experiences and knowledge from various disciplines enhance your skill set.
* Impactful Contributions: As a Business Support Coordinator, your work will directly influence operational efficiency and financial processes. Your insights will help shape decisions that drive the success of our Irish business unit, allowing you to see the tangible results of your efforts.
* A new chapter for your career: It is ideal for someone who thrives in a dynamic environment, enjoys problem-solving, and seeks to make a tangible impact on business outcomes.
About You:
Personal Attributes:
* The ideal candidate is enthusiastic, precise, and accurate in their tasks. They are open-minded and flexible, able to adapt to changing circumstances. Additionally, they work independently and possess a hands-on approach to their responsibilities.
Communication Skills:
* Effective communication is key, and the candidate should be able to engage with both internal and external stakeholders. This skill will facilitate collaboration and ensure smooth operations across various teams.
Technical Skills:
* Proficiency in Microsoft Excel and SAP is essential for managing data and processes effectively. The candidate should be comfortable using these tools to support their role.
Experience:
* Previous administrative experience is essential, providing a solid foundation for the responsibilities of this position. A background in the commercial and/or finance sectors is preferable, as it will contribute valuable insights to the role.
About Us
John West Foods is part of Thai Union, who are committed to “Healthy Living, Healthy Oceans.” With a focus on health and wellbeing across our portfolio, John West fits perfectly as we have been delivering natural protein powering body and mind since 1857. We take our responsibility to sustainable fishing and the marine environment seriously – in 2016 Thai Union launched SeaChange – our strategy for looking after the oceans and managing our waste, our responsibility to our people working around the globe and the communities we work with. We set ourselves and our peers some challenging targets to be more sustainable and we’re making great progress.
Our values drive how we approach our work and engage with our people and customers. These values are to be passionate, humble, respectful, responsible, collaborative and innovative. We do great work, the right way, in challenging times, but we have a strong team that gets the job done. Our people are full of positivity, resilience, fortitude and humour.
We are committed to creating an inclusive work environment where everyone feels valued and recognized for who they are. This is a critical component of our success. Each of our employees adds value to the company regardless of gender, education, religion, origin, nationality, disability or age.
What we can offer you
* A competitive salary (dependent on experience)
* 4 days in the office and up to 1 day at home
* 27 days holiday plus 10 days public holiday (the ability to purchase an additional 3 days annually)
* Discretionary bonus (based on company and personal performance)
* A defined contribution pension scheme (maximum employer contribution of 7%)
* Private Medical Insurance – individual membership paid for by John West
* Life Insurance
* HSF – individual membership paid for by John West. This provides cashback and services to support your physical and mental wellbeing ie claiming for prescriptions, or physiotherapy.
* Flexible Benefits (€170 John West Contribution to Flex Pot) – gym discount, cycle to work, holiday buy, wellbeing at home, flex pot into pension etc
* Employee Assistance Programme – which provides support to help you navigate personal or work related challenges
* Annual awards (linked to John West values, company and team events)
Next Steps
If you’re passionate about making a difference and thrive in a collaborative setting, we’d love to hear from you!.
We will review your application and if we think you meet the criteria of the role, we will reach out.
You will have a call with one of our recruitment team and then if we move to the next stage, we will set up an interview with your potential new manager either face to face or via Teams. Final stage interviews are usually face to face.
John West is committed to providing equality of opportunity. If you require any reasonable adjustments to support your application, please let us know.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Sales and Supply Chain
* Industries
Food and Beverage Manufacturing
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