Headquartered in the vibrant city of Galway, Ireland, with offices around the world, Aerogen is proud to be the world leader in acute care aerosol drug delivery. Recognised through multiple MedTech awards and an eleven-time winner of the Zenith Award for Respiratory Care Excellence in North America, our employees make a difference to patients’ lives every day, having reached over 30 million patients in more than 80 countries.
Today, Aerogen is powered by a global team representing 54 nationalities, working together with a shared commitment to improving patient care. Our talented and skilled team collaborate to innovate, challenge and test not only in relation to our products but every facet of how we work. We lead the way by finding innovative solutions to even the most complex problems, all in the name of delivering better patient outcomes.
Our business continues to grow rapidly across the globe and, as we grow, our core culture of “We Care” universally connects us. We believe that your ambition and integrity fuels ours, and we are committed to supporting our employees to reach their full potential through tangible investment in their careers.
#discoverbetter.
What is the role?
The Clinical Educator will be responsible for supporting revenue growth in the assigned region by delivering ongoing customer training and education. This role will provide superior support to our customers and commercial organization to influence change within accounts. The incumbent must possess flexibility, critical thinking and the ability to tackle new challenges with creativity, drive and determination with the overall goal to provide best‑in‑class education programs to support our customers’ needs.
What are the key responsibilities?
Drive Aerogen utilization and expansion in the region by providing ongoing customer training and education.
Integrate into the designated sales region and work closely with the regional sales manager and account managers to identify and assess customer needs; provide ongoing training through product validations, product implementations, therapy expansion, segment expansion, physician roundtables, and more.
Deliver Continuing Education programs to customers throughout the assigned region.
Champion product in‑servicing to drive standardization of care throughout accounts; create account ‘super users’ by providing ongoing clinical and professional expertise to end‑users.
Engage with Key Opinion Leaders (KOLs) to execute educational activities.
Serve as product expert and mentor for new account managers within the specified sales region.
Support the clinical skill development of the account managers within the region to ensure a core set of clinical competencies are met on an annual basis.
Consistently demonstrate company culture, values and behaviours.
Fulfil other duties as assigned.
What education and experience are required?
Bachelor’s degree or equivalent.
3+ years of experience as a Respiratory Therapist or Registered Nurse.
0‑2 years of medical device/pharmaceutical experience.
What key skills will make you great at the role?
Accomplished in a cross‑functional team environment, exhibiting solid leadership skills.
Ability to travel up to 80% of the time.
Excellent communication, organization and time‑management skills.
Self‑starter with the ability to multitask.
What is it like to work at Aerogen?
Our purpose is to transform patient lives and our ethos is to #discoverbetter. This also translates to how we look after our people. We want talented, passionate and engaged people to join Aerogen and build your career with us.
We offer a range of rewards and benefits that support our global team.
Opportunities for development and professional growth.
Aerogen Connect – our employee‑led program that helps our global teams unite and have fun.
We donate 1% of profits and time to charities and organizations.
Aerogen is committed to promoting diversity, inclusion and equality in the workplace.
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