Radisson RED Galway is a new and exciting addition to Galway City. It is the first Radisson RED property in Ireland and a welcomed addition to the city. Just like its sister properties; Radisson BLU Royal Hotel, Dublin, Dublin Royal Convention Centre and Velvære Spa, Radisson RED Galway has its own distinct personality.We are searching for a motivated and passionate Meetings & Events Agent to join our team at Radisson RED Galway.Radisson RED Galway is a hotel that reflects Galway's personality; combining urban energy, modern comforts, a love for the arts and a welcome like no other. The hotel will enhance the spirit through art, music and fashion with connectivity, passion and flair. Innovation is our heartbeat.Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. Radisson's overarching brand promise is 'Every Moment Matters' with a signature 'Yes I Can' service ethos.About The Role:Reporting to the Director of MICE Revenue, as Meetings & Events Agent you'll provide key support within the Meetings & Events team. You'll assist in coordinating enquiries, client liaison and smooth delivery of memorable events. This is perfect for someone enthusiastic about hospitality and ready to contribute to creating standout experiences.Energy, enthusiasm, and a dash of rebel spirit. You're not just about ticking boxes—you're about creating memorable moments.Roles & Responsibilities:Help manage meeting and events enquiries for the department by phone, email and through 3rd party websites.Ensure all proposals are responded to in an efficient and professional manner.Ensure team activities are attached to every booking and are updated daily.Help prepare Offers & Contracts in line with the hotels M&E standards.Ensure all confirmed business have a signed contract and deposits are paid in line with the contract's terms.Ensure that you, the team or the operations team are welcoming clients to the hotel during their meeting/function.Follow up calls post event for feedback and in order to secure repeat business.Utilise guest feedback to develop services and procedures to enhance guest satisfaction.Competencies & Skills Requirements:Proven experience in a meeting & eventsStrong problem-solving capabilities with the ability to adapt to changing environmentsCommitment to exceptional guest service with a passion for the hospitality and events industryAbility to find creative solutions, offering advice and recommendationsPersonal integrity, with the ability to work in an environment that demands excellence, time and energyStrong communication and listening skills, excellent speaking, reading and writing skillsExcellent ability to work collaboratively across functions and cultures in a global environmentSkilled with Microsoft Office softwareAn open, positive and communicative personalityAbility to handle multiple challenging priorities and assignmentsWhat can Radisson RED Galway offer you:Competitive salaryAbility to progress your careerMeals on dutyEmployee and Friends and Family discounts available within the group (Radisson RED Galway, Radisson BLU Royal Hotel, Dublin, Velvære Spa, and Radisson Group Hotels)Be part of the REDvolution where as our Creative you are REaDy to:Lend a helping hand, making sure that every job we undertake is delivered with personality and flair to the highest standardsBe part of a team that places the guest at the heart of everything we do, creating personal and memorable momentsTake pride in what you do, be on hand to make sure that what needs to be done is done wellCollaborate with others, learn and grow from the experience, developing your own skills for future successCreatively work with others to deliver on the goals and targets that we have set ourselvesBuild meaningful and rewarding relationships whilst promoting the company culture and valuesStay Safe, ensuring adherence and compliance to all legislation and due diligence requirementsARE YOU?One to impress? Dynamic? Love people interaction with the skill to mix it upInnovative? Creative with a positive mindset, love a challenge where you know there is a solutionEngaging and self-motivated?Genuine? Want to be yourself? We love that and won't change that, promiseAt Radisson Hotel Group we believe that people are our number one asset As one of the world's largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.What are you waiting for? Come join us and make RED the place to beJob Types: Full-time, Part-timePay: €27,000.00-€71,506.40 per yearBenefits:Employee discountWork Location: In person