Overview
Hospitality Manager (Hotel and Accommodation) – The Munster Arms Hotel
Location: Oliver Plunkett Street, Bandon, Co. Cork, Ireland
Salary: €34,000 per year | Job type: Fulltime/Contract | Hours per week: 39
Email your CV to: info@munsterarmshotel.ie
Job Description
Position: Hospitality Manager (Hotel and Accommodation)
Company Name: The Munster Arms Hotel
Role: You will oversee all aspects of hotel cleanliness and maintenance in accordance with company standards. Responsible for the day-to-day management of the department and its staff. Accountability for budgeting, planning, organising and directing all hotel accommodation service. Ensure that the department operates in a guest-focused manner and always strive to exceed guest expectations. Interact with customers to ensure satisfaction and handle any issues or complaints promptly and professionally. Foster a welcoming atmosphere for guests. Manage cost lines of the Accommodation Department while maintaining the standards throughout. Liaise with reception services to co-ordinate the allocation of accommodation. Arrange laundry and linen supplies. Deal with customer complaints in a professional and courteous manner in accordance with company procedures. Help ensure the hotels productivity standards are maintained and improved where possible. Plan, organise, control, and monitor the workload of all the accommodation assistants. Produce rosters ensuring effective staffing levels within budget. Stay updated on industry regulations and best practices.
Qualifications & Experience
* Good communication in English
* Minimum of 4-5 years’ experience in a similar role
* Certificate in basic housekeeping will be an advantage
* Excellent attention to detail and high level of customer service
* Strong work ethic & self-starter
* Ability to work well under pressure and manage multiple tasks simultaneously
* Possess strong leadership skills and organizational skills
Benefits / Additional Information
* Overtime Hours available
* Accommodation available
* Immediate Start
* Ongoing / Long term work
* Fulltime/Contract
Career Level
* Experienced [Non-Managerial]
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