Residential Service Manager / Person in Charge (PIC) Location: Galway Contract: Permanent, Full-Time (39 hours per week) Salary: Competitive (DOE) About the Role Cpl Healthcare, on behalf of a leading disability services provider, is currently seeking an experienced and motivated Residential Service Manager / Person in Charge (PIC) to lead and manage a designated residential centre in Galway.
This is a key leadership role with responsibility for the delivery of high-quality, person-centred services to people with disabilities and acquired brain injuries.
The successful candidate will ensure full compliance with HIQA regulations and relevant legislation, while fostering a culture of excellence, inclusion, and continuous improvement.
Key Responsibilities Provide overall leadership and operational management of the residential service Act as the registered Person in Charge (PIC) for the designated centre Ensure services meet the needs, wishes, and rights of service users Maintain compliance with HIQA standards and all relevant legislation Promote safeguarding and protection of all residents Lead, support, and develop a large multidisciplinary staff team Manage resources effectively, including staffing, budgets, and facilities Identify and manage operational risks and implement corrective actions Promote a positive workplace culture aligned with organisational values Work closely with Regional Management and key stakeholders Participate in an on-call rota as required Essential Requirements Relevant third-level qualification (NFQ Level 8) in Health or Social Care Management (or equivalent) Minimum of 3 years experience in a management/supervisory role in health or social care Strong knowledge of HIQA regulations and compliance requirements Full, clean driving licence Proven leadership and people management experience Excellent organisational, communication, and IT skills Ability to manage multiple priorities in a dynamic environment Desirable Criteria Experience working with people with Acquired Brain Injury Mental health training or experience CPI and Safeguarding training (or willingness to undertake) Experience designing and implementing support programmes Key Skills and Attributes Solution-focused and proactive leadership style Strong financial and analytical skills Commitment to person-centred, inclusive service delivery High attention to detail and accuracy Strong decision-making and problem-solving abilities Ability to work collaboratively across teams and services Why Join Us? Opportunity to make a real difference in peoples lives Supportive and values-driven organisation Ongoing professional development opportunities Competitive salary and benefits Collaborative and inclusive working environment To apply, or for more information, please reach out to Zoe Lawlor - Email: Phone: Skills: HIQA Service Delivery Person Centred