PORTWEST, a leading global manufacturer of safety wear, workwear and PPE is currently seeking applications for a Sales Administrator based at our headquarters in Westport, Co. Mayo. Portwest is one of the fastest growing workwear companies in the world currently employing over 5,500 staff worldwide, with customer service staff in over 160 countries and 8 Global warehouses in UK, Ireland, Italy, Poland, Spain, UAE, USA, and Australia. We design, manufacture, and distribute market‑leading workwear, safety wear and PPE in fully‑owned production facilities.KEY RESPONSIBILITIESServe as a point of contact for visitors, customers and other colleagues.Use co‑ordination and communication skills to organise and coordinate meetings, process posts and distribute to each department as required, or deal with customer queries.Meet and greet visitors to the Company.Organise, arrange and coordinate meetings.Track stocks of stationery and place orders where necessary.Manage travel arrangements, book taxis and hotels.Coordinate office activities and operations to ensure efficiency and compliance to company policies.Answer phone calls from customers and deal with problems as they arise.Acknowledge customers by responding to emails, texts, and phone calls.Deal with any customer complaints and resolve the issue as necessary.Process sales orders, customer queries and customer returns.Perform necessary administrative work including filing, typing of reports and updating of databases.Approve supplier invoices.Assist colleagues whenever necessary.SKILLS & QUALIFICATIONSExcellent customer service skills and ability to work with multiple stakeholders.1-2 years of experience in an Administration role or similar.Strong IT skills in using the Microsoft Suite, ERP systems and navigating websites.Excellent written, verbal and listening skills.Ability to work collaboratively in a cross‑functional team environment.Flexible and adaptable to changing priorities and business needs.WHAT YOU WILL RECEIVEWe offer a competitive remuneration package working within an experienced and driven team. You will be supported with training and excellent opportunities for further career progression.
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