About the Opportunity
This role is perfect for someone who enjoys delivering exceptional customer service and creating unforgettable experiences for our guests.
As a key member of our team, you will be responsible for ensuring that every guest feels welcome and valued throughout their stay with us.
* You will engage with our guests to understand their holiday needs, providing tailored advice and resolving complex issues in a professional and courteous manner.
* You will work closely with our operations team to coordinate transfers, special assistance, and supplier bookings, ensuring that every guest receives the highest level of service.
About You
* You have a genuine passion for delivering outstanding customer service and a keen interest in skiing, snowboarding, and winter outdoor life.
* You are a strong team player who can think on your feet and handle complex or sensitive situations with ease.
* You hold an EU passport and are fully conversational in English; additional languages would be advantageous.
What We Offer
* A comprehensive private health insurance package
* Accommodation and bills are included, allowing you to focus on what really matters - delivering exceptional customer service!
* Return flights, company iPad, and uniform are all provided, making this a truly unique opportunity.
* Access to free language lessons and the TUI Learning Hub will help you grow and develop your skills.
At [Company Name], we believe that diversity, equity, and inclusion are essential to our success. We encourage everyone to come as they are and celebrate our differences, because together our potential is limitless.