Cpl Healthcare in partnership with our client is currently recruiting an Area Service Manager (ASM) to work as part of the team with a dynamic Home Care Company .
Our client offers homecare support and personal care to clients around Ireland; this position will be based in Donegal.
ASM is a senior management role reporting to the National Operations Manager.
The position oversees Care Supervisors and Care Coordinators, ensuring high-quality service delivery across a designated region.
Key Responsibilities •Lead and mentor the regional care team to deliver timely, high-quality services.
• Monitor service performance, implement corrective actions, and maintain system updates.
• Optimize work schedules and achieve gross margin targets.
• Develop processes and reporting tools for real-time service monitoring.
• Oversee client onboarding and service contract setup.
• Recruit, train, and manage care staff to meet growth demands.
• Handle service issues, liaise with HSE, and attend related meetings.
• Ensure compliance with company policies, regulatory standards, and training requirements.
• Manage administrative tasks, performance reporting, absenteeism, and staff turnover.
• Participate in out-of-hours coordination as per rota.
Qualifications • Essential: Level 6 or higher in Health