Our Horticultural Technicians are responsible for delivering and upholding exceptional interior landscaping maintenance standards across Universal Floral client sites in and around Dublin.
Founded in Dublin in the 1960s by Noel Caffrey and proudly passed down through generations, the Universal Floral family business has built a strong reputation for transforming workplaces across Ireland and beyond. We work with organisations to create environments that are more productive, welcoming, and sustainable - bringing everyday spaces to life through thoughtful, nature-led design.
As we continue to grow, we’re looking for talented individuals to join our team. You’ll be part of a company that blends decades of experience with fresh thinking, delivering biophilic design solutions ranging from vibrant office planting to striking roof gardens and living walls. If you’re passionate about creating inspiring spaces and want to contribute to a business with deep roots and a forward-looking vision, we’d love to hear from you.
Combining technical expertise, attention to detail, and a commitment to excellence to ensure optimal plant health, visual impact, and client satisfaction, this role ensures our clients truly realise the full value of beautifully designed, plant-filled spaces.
At Universal Floral, we believe that thoughtfully designed planting does more than just enhance aesthetics, it transforms workplaces. Our installations improve employee wellbeing, boost productivity, elevate brand perception, and create more welcoming, inspiring spaces for both employees and visitors.
Key Responsibilities
Maintenance Service & Quality Standards
Deliver high-quality scheduled maintenance visits, including watering, feeding, pruning, cleaning and detailed plant care to our clients.
Monitor plant health and proactively identify pests, disease, irrigation issues or environmental concerns.
Carry out authorised replacements and ensure all planting consistently meets Universal Floral quality standards.
Maintain planters and surrounding areas to an exceptional presentation standard.
Identify opportunities to enhance plant displays and overall site quality.
Customer Service and Client Engagement
Act as a key point of contact on client sites, representing the company to a high standard.
Respond to client queries in a timely, knowledgeable and courteous manner.
Provide updates and recommendations where appropriate to improve plant performance or aesthetics.
Build positive working relationships with clients to support retention and service excellence.
Reporting and Operational Communication
Record all maintenance activities accurately using company systems.
Identify service gaps, risks or improvement opportunities and report these clearly to the Dublin operations team.
Follow up on any issues and ensure timely resolution.
Escalate plant health concerns or site-specific challenges as soon as they arise.
Health, Safety and Compliance
Work safely at all times in accordance with company policies, following all method statements and risk assessments, identifying hazards and taking corrective action.
Adhere to all client-specific health & safety policies and site induction requirements.
Wear required PPE and identification while on client sites.
Perform pre-use inspections of equipment.
Ensure safe driving practices in compliance with road safety legislation.
Support company sustainability initiatives.
Requirements and Experience
A qualification in horticulture with relevant experience or 4+ years of practical experience in a maintenance or similar operational role
Advanced knowledge of plant care, pest control and interior landscape management
High attention to detail with a strong quality mindset
Confident communication skills with experience dealing directly with clients
The ability to work independently and manage time effectively
Full, clean EU driving licence
Other organisations may call this role Grower, Gardening Technician, Horticultural Assistant, Gardening Assistant, Gardener, Horticulture Technician, or Horticulture Assistant.
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