About the Role The Technical Implementation Manager is the main contact point for the customer in the pre-launch period and will be responsible for the overall project implementation while ensuring scope, quality, timelines, and project metrics are met.
This role will serve as HiredScore's solution consultant, bridging between the development team, product team, and client during the project implementation period.
We ensure that the client will be able to extract the greatest value from the product post-launch and ensure commitments are delivered on time.
You will gain experience working, partnering and collaborating with diverse customers such as HiredScore's executive team, R supervise and review progress and timelines and adjust as needed.
As well as identify, track, and resolve issues to ensure meeting commitments and project success Other responsibilities include: Tracking and communicating project status, risks, issues, decisions, and actions to internal and external collaborators Demonstrating strong project leadership skills and analytical competence to overcome challenges and drive project success Understanding customer needs and challenges, offering valuable and viable solutions to meet their requirements Configuring HiredScore's product in client environment as per Statement of Work and project implementation plan Building adjust to shifting priorities, identify and take on technical and operational issues during implementation Strong analytical skills, detailed understanding and capability to interpret client business needs and translate them into application and operational requirements Comfortable in a fast-paced process-focused environment, adept at problem-solving Familiarity with Agile methodologies and the software delivery lifecycle Experience with project management tools like Microsoft Project, Jira, Monday, and Documentation repository