Programme Assistant
Roscrea, Tipperary
IWA is committed to promoting, maintaining, and adding to our diverse and inclusive work environment.
As a Programme Assistant you will be expected to develop, implement, and lead programmes, projects and individualised support to members engaging in the centre. The objectives of the Community Centre are to provide pathways for people with disability to participate fully in the community, by means of establishing developmental, personal, and social inclusion programmes.
Liaison
Close liaison is required with the Service Co‑Ordinator, Service Support Officer, colleagues, volunteers, members, and their families. Links will also be made with relevant voluntary and statutory agencies and educational institutes.
Main Duties and Responsibilities
Develop and lead the implementation of Resource and Outreach Programmes as set by the Service Co-ordinator and Service Support Officer in line with the Resources and Outreach Operational Manual.
Support the development of Youth Services in the area.
Facilitate opportunities for members to access community facilities and engage in community and other activities.
Support individual service users in line with the Associations Person Centred Approach and through the Individual Support Service.
Prepare and maintain records as required by the Operational Manual, Service Coordinator and Service Support Officer.
Mentor and support staff in all aspects of programme delivery.
Accompany and support participants on annual holidays, outings, social and day trips as required.
Support and engage with a change management process in line with HSE New Direction standards as required by the Service Coordinator.
Actively ensure that standards and practices regarding health and safety are fully adhered to in all Community Centre activities and in the centre itself. Record and report any hazards or accidents to the Service Co-ordinator.
To comply with IWA's Parent and Ancillary Safety Statements and any legislative duties set out in current Health and Safety and Fire Safety Legislation.
Use of clamping, hoisting and lifting equipment is an essential part of this role.
Patient moving and handling; assist with personal care of service users where required.
Ensure that your work and interactions with others promote and enhance the independence of the members.
Undertake training as directed by the Service Co-ordinator.
Ensure that your responsibilities to safeguard children and adults from abuse or harm is a core aspect of your role and that IWA’s Safeguarding Policies and Procedures are adhered to.
Flexibility and availability for out of hours service activities i.e. evenings and weekends.
Support the fundraising function within IWA.
Carry out other duties and/or responsibilities which may be assigned to you from time to time.
Person Specification
Training, Experience and Qualifications
QQI level 5 (Major Award) in Health Care Support or a similar qualification is essential.
Relevant QQI Major Awards include:
Community Health Services (including minor components Safety Health at Work and Care Provision Practice)
Health Service Skills (including minor components Workplace Statutory Policies Procedures, Care Skills and Care Support)
Health Care Support (including minor components Safety Health at Work, Care Skills and Care Support)
Full category B driving licence and a willingness to drive the IWA buses is essential.
Knowledge and Skills
Previous experience of developing and delivering projects or programmes.
Previous experience of working with people with disabilities is required.
Knowledge and understanding of Safety Health and Welfare regulations, as well as transport safety and standards of use is essential.
Competencies
Communicating and influencing.
Motivating and empowering.
Innovation and creativity.
Planning and organising.
Quality and customer focus.
Behaviours
The ability to work as part of a team and work on own initiative.
An ability to build strong relationships at all levels and show confidence among the team.
Strong customer service focus.
Be of good character.
Remuneration and Benefits
Salary range: €27,045 up to €30,105 DOE.
Excellent working conditions.
Training and development opportunities.
25 days annual leave pro rata.
Access to Pension and Health Schemes.
Employee Assistance Service.
The current pay scale is subject to a 2% salary rate increase in 2026, aligning with the recent WRC interim agreement aimed at enhancing pay adjustments within Section 39 organisations.
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