Join to apply for the Field Engineer - Intermediate - Dublin 2 role at Ergo IT Recruitment Services1 day ago Be among the first 25 applicantsJoin to apply for the Field Engineer - Intermediate - Dublin 2 role at Ergo IT Recruitment ServicesGet AI-powered advice on this job and more exclusive features.Direct message the job poster from Ergo IT Recruitment ServicesLocation: Dublin 2Job Type: Contract (12 months initially, with up to a total duration of 4 years)Work Type: On-site, Monday to Friday, 08:30-17:30Overview of RoleRole & Responsibilities:Function as first-level point of contact for ICT support calls via phone and email, logging all incidents.Provide second-level support by phone, email, and remote desktop.Deliver deskside support to users at Dublin offices.Escalate complex issues to senior support staff or external service providers when necessary.Configure and install hardware, mobile devices, and peripherals and install software as required.Conduct handover and briefing sessions for users on laptops, mobiles, and tablets.Skills, Qualifications & ExperienceStrong experience with Microsoft 365, Windows OS, and device support.Solid background in ICT helpdesk and end-user support.Proficiency in setting up smart devices, including iOS and Android platforms.Experience:Minimum 4 to 6 years of ICT field or helpdesk experience at an intermediate level.Experience supporting Windows 11 devices and Microsoft 365 environments.Proven ability to work on-site in a fast-paced, user-facing environment.Education & Certifications:Driving licence and business insurance are not required.Visa:About UsAs Ireland's largest IT Solutions Provider with a growing global footprint, Ergo offers deep expertise across managed IT & hardware services, cloud, applications & software services, IT resourcing, and modern work solutions. Our recent technology awards reflect our commitment to delivering industry-leading IT solutions, highlighting our team's dedication and expertise.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionInformation TechnologyIndustriesTechnology, Information and InternetReferrals increase your chances of interviewing at Ergo IT Recruitment Services by 2xSign in to set job alerts for “Field Engineer” roles.Dublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland €39,474.00-€39,474.00 20 hours agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland €75,000.00-€85,000.00 2 weeks agoDublin, County Dublin, Ireland 15 hours agoDublin, County Dublin, Ireland 4 days agoDublin, County Dublin, Ireland 3 days agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland 2 weeks agoElectrical/ Automation Engineer (Power Generation & Energy Systems)Dublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 6 months agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 3 weeks agoDublin, County Dublin, Ireland €55,000.00-€60,000.00 2 weeks agoConcrete Quality Control Field Technician-Dublin RegionDublin, County Dublin, Ireland 1 month agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 2 days agoDublin, County Dublin, Ireland 2 weeks agoAssociate Electrical Engineer (Management Role)Dublin, County Dublin, Ireland 2 months agoDublin, County Dublin, Ireland 2 weeks agoDublin, County Dublin, Ireland 1 week agoDublin, County Dublin, Ireland 2 days agoNaas, County Kildare, Ireland 2 weeks agoLeixlip, County Kildare, Ireland 2 weeks agoEnniskerry, County Wicklow, Ireland 2 weeks agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr