Senior Accounts Receivable O2C Associate – Galway City
My client, a multinational e-commerce company, is seeking to hire a Senior Accounts Receivable Associate to join their team in Galway City.
This role is hybrid, with 4 days in the office and Fridays working from home.
Responsibilities
1. Full responsibility for Accounts Receivable:
2. Cash application process ownership: prepare and reconcile all cash received from various merchants (Braintree, Barclay, Klarna, etc.) with daily bank files, ensuring all variances are reconciled and explained.
3. Investigate and resolve customer finance queries.
4. Process customer invoices, credit notes, and payments.
5. Ensure timely cash collection.
6. Review and manage customers' credit limits.
7. Manage orders and customers on hold per company policy.
8. Review Receivables Ledger and follow up on aged items to support collection efforts.
9. Proactively manage bad debt and write-offs.
10. Collaborate with all stakeholders impacted by the services and support the end-to-end O2C process.
11. Liaise with the manager regarding any issues.
12. Ensure AR invoices and workflows have proper control and approval.
13. Perform internal audits to ensure compliance with controls.
14. Complete analyses and reconciliations as required.
15. Reconcile customer statements according to internal policy.
16. Perform month-end tasks in line with the timetable.
17. Assist with other finance tasks as needed.
18. Identify opportunities to standardize and improve processes globally.
19. Support automation initiatives.
20. Handle escalations from suppliers and internal partners.
21. Respond promptly to queries in department mailboxes.
22. Document processes and assist in developing the function.
23. Manage cash flow forecasts.
24. Develop metrics to monitor the health and performance of the function.
25. Manage and mentor team members, including setting goals, conducting 1:1s, and reviewing KPIs.
26. Coordinate with offshore teams to ensure timely processing and query resolution.
27. Set KPIs, review processes periodically, and maintain high standards.
28. Act as a mentor to junior staff.
29. Participate in projects related to Order to Cash processes or systems.
30. Ensure compliance with company policies, SOX, and internal controls.
Experience
* 2-3 years of experience in a busy Accounts Receivable environment.
* High proficiency in Excel; SQL or GBQ experience preferred.
* Experience with various business models (B2B2C, B2C, B2B) is advantageous.
* Strong organizational, planning, and problem-solving skills.
* Meticulous attention to detail and proactive planning abilities.
* Proficiency with Google Enterprise Suite tools.
* Excellent communication and presentation skills.
* Discretion with confidential information.
* Ability to manage routine activities, develop relationships, and motivate teams.
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