Leadership Opportunity
This pivotal role involves driving efficiency, building structure, and ensuring business scalability. As an Operations Manager, you will lead daily operations across retail stores, e-commerce, and head office.
Key Responsibilities:
* Lead cross-functional teams to drive finance, budgeting, and procurement initiatives.
* Oversee HR processes including payroll, recruitment, onboarding, and compliance.
* Support store managers, oversee new store openings, and manage vendor relationships.
* Own e-commerce operations, ensuring seamless Shopify, fulfilment, and logistics execution.
* Collaborate with senior leadership on reporting, strategy, and business planning.
Requirements:
* 10+ years' experience in retail, operations, or area management.
* Strong background in finance, budgeting, and cost control.
* Advanced Microsoft Office skills.
* Solid HR knowledge, including compliance and employee management.
* Proven ability to implement policies and processes in a scaling environment.
* Excellent organisational skills, with a solutions-focused approach.
About the Role:
As an experienced Operations Manager, you will be responsible for driving business growth, improving efficiency, and ensuring operational excellence. If you are a strategic thinker with exceptional leadership skills, this may be the ideal opportunity for you.