IT Support Engineer – Co.
Mayo
We are recruiting an
IT Support Engineer
for a fast-growing technology organisation based in
Co.
Mayo
.
This is an excellent
entry-level opportunity
for a motivated graduate who wants to start their career in IT within a modern, data-driven and global environment.
You will support day-to-day IT operations while helping to deliver secure, reliable digital solutions for both internal teams and international online communities.
About the Role
As an IT Support Engineer, you'll work closely with technical and business teams to ensure smooth IT operations and a strong user experience.
You'll gain hands-on exposure to
cloud platforms, SaaS tools, automation, identity technologies and security-focused IT systems
— ideal for building a long-term career in technology.
Key Responsibilities
Manage and optimise community-based
digital identity solutions
Provide technical support via
email, chat, video and AI-enabled channels
Monitor
cloud infrastructure, service endpoints and data pipelines
Support application testing, documentation and rollout of integrations and mobile apps
Maintain
IT procedures and technical documentation
Assist with
R&D and technology roadmap projects
Provide on-site IT support to employees
Identify and streamline processes using
automation
Support
ISO *****, SOC 2
and other compliance initiatives
Technical Requirements
Degree (or equivalent) in
IT, Computer Science or a related discipline
Strong communication, organisational and problem-solving skills
Graduate-level scripting experience in
Python, Bash or PowerShell
Familiarity with
SaaS platforms
and remote monitoring tools
Exposure to
identity or access management technologies
is an advantage
What We're Looking For
A
curious, proactive learner
with a strong growth mindset
Comfortable working with both
local and remote teams
Able to clearly explain technical concepts to
non-technical users
Adaptable across
operational, project-based and innovative IT work
Motivated to build both
technical and business skills
Why Join?
Strong
graduate career pathway
in IT and systems support
Exposure to
modern cloud, security and automation technologies
Supportive team environment with mentoring and development
Opportunity to work in a
global tech organisation
while based in
Mayo
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