Job Overview
The Senior Medical Equipment Operations Manager is responsible for leading a nationwide field service team. This team covers hospital-based medical technology, with a focus on laser and camera systems.
This role requires a strong background in medical devices and experience in team leadership or mentoring. Excellent communication and organisational skills are essential, as well as knowledge of ISO and HSE protocols, patient safety, and compliance reporting.
Main Responsibilities:
* Lead a nationwide field service team covering hospital-based medical technology.
* Manage 6 field engineers and 2 coordinators from the HQ.
* Take responsibility for service operations, compliance reporting, and technical escalations.
* Blend hands-on technical support with leadership, training, and stakeholder management (including HSE and hospital engineering teams).
Key Qualifications:
* 5+ years in medical devices (engineering; biomedical, electrical, or mechanical/electro-mechanical background).
* Team leadership or mentoring experience.
* Excellent communication and organisational skills.
* Excellent stakeholder management/engagement.
* Knowledge of ISO, HSE protocols, and patient safety/compliance reporting.